Extension Overview
Total Calls Today
INTERNAL
16
INBOUND
145
OUTBOUND
92
Missed Calls Today
14
Answered Percentage
90%
Status
Ext
User & Call State
Internal
In
Out
Avg. Talk
Presence & Duration
101
Sami Ahmed
BUSY - INBOUND - 0:04:32
Last In: 14:20 | Out: 13:55
12
45
8
02:45
AVAILABLE
6:12:05
102
Taylor Wright
IDLE - 0:45:10
Last In: 11:30 | Out: 12:15
4
18
22
03:12
ON LUNCH
0:45:10
103
Jamie Fox
IDLE - 1:20:00
Last In: 09:05 | Out: Never
2
0
0
00:00
DND
1:20:00
201
Riley Cooper
BUSY - OUTBOUND - 0:02:12
Last In: 21:25 | Out: 03:51
12
12
5
02:45
AVAILABLE
6:12:05
205
Avery Bennett
RINGING - 0:00:14
Last In: 13:02 | Out: 12:45
1
5
3
01:45
AWAY
2:15:30
400
Quinn Sullivan
IDLE - 48:00:00
Last In: 08:15 | Out: 07:45
0
0
12
08:30
BUSINESS TRIP
72:15:00
555
Charlie Quinn
IDLE - 14:22:18
Last In: 17:00 | Out: 16:45
1
65
42
04:15
OFF WORK
14:22:18